This Privacy Policy explains how Kish Executive Cars (“we”, “us”, “our”) collects and uses personal information when you use our website and contact form. It is intended to meet the transparency requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Kish Executive Cars provides chauffeur-driven vehicle hire services. Our business address is: Kish Executive Cars, Shaw Buildings, Deptford Terrace, Sunderland, SR4 6DD (UK).

If you have questions about this policy or your data, contact us using the website contact form, or by phone on 0191 5000321.

What information we collect

When you submit our contact/booking enquiry form, we may collect:

• Your name
• Your email address
• Your phone number (if provided)
• Date of hire
• Vehicle selection(s)
• Your message/enquiry details
• Technical information used for security and fraud prevention (e.g., IP address and anti-bot verification results)

How we use your information

We use personal information to:

• Respond to enquiries and provide quotes
• Arrange and administer bookings
• Communicate with you about your requested service
• Protect our website from spam, abuse, and fraudulent activity

Lawful basis for processing

We process personal information under one or more of the following lawful bases:

• Pre-contract steps / performance of a contract — where you request a quote or booking and we need your details to respond and arrange services.
• Legitimate interests — to operate our business, respond to requests, and protect our website from abuse (balanced against your rights).
• Legal obligation — where we must retain certain records to comply with legal or regulatory requirements (when applicable).

How we share your information

We do not sell your personal information. We may share limited information only where necessary, for example:

• With service providers that support our business operations (e.g., hosting, email delivery), where appropriate and subject to safeguards.
• If required by law, regulation, or legal process.

Anti-spam and security

We use Cloudflare Turnstile to help prevent automated spam submissions. Turnstile may process technical identifiers (such as IP address and browser signals) to determine whether a visitor is a human. We also use additional anti-spam measures (such as a hidden “honeypot” field and rate limiting).

How long we keep your information

We keep enquiry information only as long as necessary for the purposes described above, including responding to you and administering bookings. Retention periods may vary depending on the nature of the enquiry and any legal or accounting requirements.

Your rights

Under UK data protection law, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Erasure of data (in certain circumstances)
• Restriction of processing (in certain circumstances)
• Objection to processing (in certain circumstances)
• Data portability (in certain circumstances)

To exercise your rights, please contact us. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Cookies

Our website is designed to be minimal. However, third-party services we use for security (such as Cloudflare Turnstile) may set or read cookies or similar technologies. If we add additional services (for example, analytics or embedded maps), our cookie practices may change and this policy will be updated.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The latest version will be available on this page.

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Last updated: January 18, 2026.